Prescriptions
Ordering repeat prescriptions
Repeat prescriptions should be requested in advance to ensure you do not run out of medication.
How to request a repeat prescription
- You can order your repeat prescription in the following ways:
- NHS App – The fastest and easiest way to request repeat prescriptions.
- SystmOnline – Secure online access to request repeat medication.
- Pharmacy First – Many pharmacies can request prescriptions on your behalf.
- In Person – Drop off your request at the reception desk.
- By Post – Send your request to the practice.
We do not accept prescription requests over the phone/email for safety reasons.
Processing Times
- Repeat prescriptions – Allow three working days for processing.
- Medication reviews or special requests – May take longer if a GP, Pharmacist, or Pharmacy Technician needs to review your request.
- Controlled drugs or specialist medications – May require additional checks.
To avoid delays, please request your medication before weekends or public holidays.
Collecting your prescription
You can pick up your prescription from the pharmacy 3 – 5 days after you order it.
First, you need to choose a pharmacy to collect your prescription from.
You can drop off prescription requests at:
- Argyll House Surgery – through our letter box
- Gibbs and Gurnell
- Lloyds
- Seaview Pharmacy
- Day Lewis Wootton
- Tesco
- Or any other pharmacy of your choice
Some pharmacies offer a personal prescription delivery service, reach out to them direct for more information.
Queries about your medication
If you have questions about your medicine, your local pharmacist can assist you. They can also answer questions about over-the-counter medicines you can buy without a prescription
The NHS website provides information on how your medicine works, when and how to take it, possible side effects, and answers to common questions.
Pharmacy services
Most pharmacies can provide prescription medication for certain conditions without the need to see a GP or make an appointment. This service, known as Pharmacy First, covers a range of conditions, including:
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over
- earache (aged 1 to 17 years)
- sore throat (aged 5 years and over)
- sinusitis (aged 12 years and over)
- urinary tract infections (UTIs) (women aged 16 to 64 years)
- shingles (aged 18 years and over)
Pharmacies can provide advice on over-the-counter medicines. Many are open late and on weekends, with no appointment needed. Most also offer private consultation rooms for confidential discussions with staff.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Think Pharmacy First
Most pharmacies can provide prescription medication for certain conditions without the need to see a GP or make an appointment. This service, known as Pharmacy First.
Pharmacy First means you can go straight to the pharmacist for treatment of some minor health issues, without needing a GP prescription first. If you are exempt from prescription charges, the medication will be free. If you pay for your prescription, you will pay the regular cost of the medicine. To use this service, you must be a registered patient at one of the surgeries on the Isle of Wight. Please note most pharmacies have a private consultation room.
