Please remember to allow at least 2 full working days for your prescription to be processed.
We encourage all of our patients to request their medication electronically through SystmOnline or by email but you may still request medication manually using your repeat re-order slip.
Prescription requests may be deposited at:
- Argyll House Surgery - through the letter box
- Boots, Ryde
- Gibbs and Gurnell
- Seaview Pharmacy
- Day Lewis Wootton
- Or any other pharmacy of your choice
Boots and Seaview Pharmacy offer a personal prescription delivery service – please contact them direct for details.
For security reasons we are unable to accept telephone or verbal requests for repeat prescriptions. Written requests may be posted through the door at the Surgery please do not come into the surgery to hand them in.
If someone other than yourself collects your prescription, you should be aware you are allowing that person access to your personal and clinical data.
EPS (Electronic Prescription Service)
The Electronic Prescription Service (EPS) is an NHS service. You need to choose a place for your GP practice to electronically send your prescription to, this is called nomination. You can ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You will then collect your prescription directly from your nominated pharmacy
Please note we do not accept telephoned prescription requests.
Changes to Medication
All of our prescribing is monitored by the IWCCG who promote responsible use of the drug budget. They aim to advise all doctors on up to date, efficient and economical medicines. Occasionally a particular medication will be changed for all patients, island wide, to another very similar one or to one with a different brand name. This rarely causes any problems but please let your doctor know if a change is made to your medication which does not suit you.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.