Our team of fully trained receptionists and clerical staff are here to help you, whether by making appointments to see the doctors or advising on administration matters. The receptionists will usually be your first contact with the practice. They will try to help you with your enquiry. The more information that you can give them, the more likely they are to be able to help you. If they cannot answer a query they will undertake to find someone who can.
We place a high value on confidentiality and this is always maintained at the highest level by our staff. Please remember they have a difficult job and, if they ask you for more details when you telephone, it is only to help the doctor assess the urgency of your request.